Bridge Transfer Stuck / Not Arrived
Bridged tokens from one chain to another but they haven't arrived.
This guide covers 4 verified steps to resolve "Bridge Transfer Stuck / Not Arrived". Follow each step in order before moving to the next. If the steps below don't resolve your issue, use the community support options at the bottom of this page.
Check Bridge Completion Time
Most bridges have a waiting period: Optimism/Arbitrum native bridges take 7 days for withdrawals. Third-party bridges like Stargate, Hop, or Across are faster (minutes). Check your bridge's documentation.
Find Your Transaction ID
Get your source chain tx hash from the bridge UI or your wallet history. Check it on both the origin chain explorer AND the destination chain explorer.
Claim Manually
Some bridges require a manual "claim" step on the destination chain. Go to the bridge UI, connect wallet, and look for a "Claim" or "Redeem" button under your history.
Contact Bridge Support
If transfer is stuck >2 hours (for fast bridges) or >7 days (for optimistic bridges), contact the bridge's official Discord or support with your tx hash.