Withdrawal Stuck or Pending for Days
You requested a withdrawal from an exchange or platform and it has been processing for days without completing.
This guide covers 5 verified steps to resolve "Withdrawal Stuck or Pending for Days". Follow each step in order before moving to the next. If the steps below don't resolve your issue, use the community support options at the bottom of this page.
Check Platform Status Page
Visit the platform's official status page (usually status.[platform].com). If there's an active incident or maintenance on withdrawals, your funds are safe — the system is just paused.
Verify Withdrawal Address
While your withdrawal is pending, confirm in your withdrawal history that the destination address and network are correct. Some platforms allow cancellation of pending withdrawals before they are broadcast.
Check for Security Hold
Withdrawals to new addresses often trigger a 24–48 hour security hold, especially if 2FA was recently changed or login came from a new device. Check your email for a hold notification.
Look Up the Transaction Hash
Once a withdrawal is broadcast, the platform assigns a transaction hash (TxID). Find it in your withdrawal history and look it up on the block explorer. If it's there and confirmed, the funds are on-chain — check your receiving wallet.
Escalate After 48 Hours
If the withdrawal shows no TxID after 48 hours and support hasn't responded, escalate via official social channels. Include your withdrawal ID, amount, destination address, and timestamp in every message.